Dienstag, 10. August 2010

FBI Picks a Fight with Wikipedia - Marco Spoerrle

FBI: Take Down Our Seal, Wikimedia Foundation: No.

This week, the New York Times and BBC News both reported that the Federal Bureau of Investigation (FBI) has sent the Wikimedia Foundatation a letter, ordering the removal of an image of the Bureau's seal from its Wikipedia entry. The Wikimedia Foundation's response thus far has basically  been, "no."

The NYT provides copies of both the FBI's letter, and the Wikimedia Foundation's response. Pretty entertaining stuff. The FBI's letter, signed by Deputy General Counsel David C. Larson, begins:
It has come to our attention that the FBI seal is posted, without authorization, on Wikipedia at the following site: http://en.wikipedia.org/wiki/File:US-FBIShadedSeal. svg . As the site itself notes, "Unauthorized use of the FBI seal . . . is subject to criminal prosecution under Federal criminal law, including 18 U.S.C. 701."

The FBI Seal is an official insignia of the Department of Justice. Its primary purpose is to authenticate the official communications and actions of the FBI. Unauthorized reproduction or use of the FB I Seal is prohibited by 18 United States Code, Section 701, which provides:


Whoever manufactures, sells, or possesses any insignia, of the design prescribed by the [Department head] or any colordble imitation thereof, or photographs, prints, or in any other manner makes or executes any engraving, photograph, print, or impression in the likeness of any such insignia, or any colorable imitation thereof, except as authorized under regulation made pursuant to law, shall be fined under this title or imprisoned not more than six months, or both...

See the whole letter here (pdf).

The Wikimedia Foundation's letter, signed by General Counsel Mike Godwin, begins:

Dear Deputy Director Larson,

First, thank you for taking my call Thursday, and congratulations on your imminent retirement after so many years of service. It's unfortunate that on such an otherwise happy occasion I must inform you that the Bureau's reading of 18 U.S.C. 701 is both idiosyncratic (made especially so by your strategic redaction of important language) and, more importantly, incorrect.

I'm writing you, of course, regarding your recent letter reiterating the Bureau's invocation of 18 U.S.C. 701 and your demand for removal of the image of the FBI Seal on Wikipedia (images of which are widely available elsewhere, including on the Encyclopedia Britannica website, last I checked). You may recall that in my initial email response to your estimable Assistant General Counsel, Mr. Binney, I pointed to cases construing Section 701 and that, in a subsequent email, I broadly hinted that ejusdem generis, a standard accepted canon of statutory construction, demonstrates that this statute is inapposite to the use of an image of the seal on an encyclopedia.

It's clear that you and Mr. Binney took the hint, although perhaps not in the way I would have preferred. Entertainingly, in support for your argument, you included a version of 701 in which you removed the very phrases that subject the statute to ejusdem generis analysis. While we appreciate your desire to revise the statute to reflect your expansive vision of it, the fact is that we must work with the actual language of the statute, not the aspirational version of Section 701 that you forwarded to us...

See that whole letter here.

Clearly, the Wikimedia Foundation firmly believes that it is not in the wrong here, and is prepared to go to court with the FBI, if it comes to that, as Godwin notes in the letter.

be interesting to see if the FBI pursues this, as everyone else wonders why the FBI isn't focused on more pressing matters. I can't imagine what harm the FBI's seal is doing on a non-profit community encyclopedia site aimed at spreading knowledge.

Which side do you agree with? The FBI's or the Wikimedia Foundation's?
Let us know. 


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FBI, Marco Spoerrle, marcospoerrle.com, Advertising, Blog, Facebook, market your business, Spoerrle, Social Networking, Social Media, Security

By Chris Crum | Staff Writer

Donnerstag, 5. August 2010

WebProNews IT Team Confirms Facebook "Leak" Not Much of a Story, Marco Spoerrle

Facebook has put a lot of people on edge about privacy in recent months, and while some of it may be legitimate concern, a lot of the discussion is simply getting blown out of proportion.

You've probably read about the infamous "leaked" list of user names this week, that a security researcher shared in a torrent. A bunch of companies have reportedly been downloading the info leading to some unnecessary paranoia. Our own IT department took a look at that torrent, and there's really nothing to get freaked out about. It just contains data that's already public (170,879,858 URLs by our count), as the "leaker" Ron Bowes told BBC News.

The biggest file is called facebook-urls.txt. The top of the file looks like this (with "xxxxx" representing the unique number associated with the accounts):

http://en-us.facebook.com/people/-/xxxxxxx
http://en-us.facebook.com/people/-/xxxxxxxx
http://en-us.facebook.com/people/-/xxxxxxx
http://en-us.facebook.com/people/-/xxxxxxxxx
http://en-us.facebook.com/people/-/xxxxxxxxxx

Eventually, once you get past the dashes, they start looking like this (where the "xxxx" represents people's names):

http://en-us.facebook.com/people/A-xxx-xxx-xxx/100001172054083
http://en-us.facebook.com/people/A-xxxxxx-xxxxxxxx/100000816806409
http://en-us.facebook.com/people/A-xxxxxx-xxxxxxxxxxxxxxx-xxx-xxxxxx/643427473

"So you could figure out somebody's name from the profile URL, but that's really about it,” our IT manager says. "Anything else, you'd have to actually go to the URL and crawl it."

And of course, these people are already in the Facebook Directory anyway, as Bowes noted. There's no other information.

From the README file included in the torrent, here are the list of all the files:

Filname                            Description
-------------------------------------------------------------------------
facebook.rb                     The script used to generate these files (v1)
facebook.nse                    The script that will be used for the second pass (v2)
facebook-urls                   The full URLs to every profile
facebook-names-original         All names, including duplicates
facebook-names-unique           All names, no duplicates
facebook-names-withcount        All names, no duplicates but with a count
facebook-firstnames-withcount   All first names (with count)
facebook-lastnames-withcount    All last names (with count)
facebook-f.last-withcount       All first initial last name (with count)
facebook-first.l-withcount      All first name last initial (with count)


Bowes said that collecting the data was in no way irresponsible and likened it to a telephone directory. On top of that, there's not any info to distinguish people with the same names apart from one another.

Facebook has also confirmed that the info in the list was already freely available online, and that "no private data is available or has been compromised."

This article from the Telegraph claims that the torrent contains info like profile pictures, lists of friends, etc. Our team says that's not true and that you'd have to re-crawl the profile URL in order to get that data.

The bottom line is that the info in the torrent is public info, just like any other personal info that is published publicly on the web that's out there for Google, Yahoo, Bing, or any other crawler to index. Essentially, all that's really in the torrent is big list of URLs. Whoa!

The companies downloading the torrent for whatever purposes they have in mind, would probably be better served to just look at the directory. Facebook has a lot more users than 170,879,858.

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By Chris Crum

Dienstag, 3. August 2010

Marco Spoerrle, Spoerrle, YouTube, Social Networking

Almost There - YouTube and Social Networking, Marco Spoerrle


Innovation doesn't wait for anybody. It's a constant, vital force, thriving on new ideas, new interpretations of old ideas, and a deep desire to understand the next important step. This generation has been defined by its technological advances, and the creation of a global society on the Web. This society is as complex and dynamic as any physical city or province, and has become the important battleground of ideas for the foreseeable future.

YouTube has played a vital part in this process virtually since its inception. In less than a decade it has grown into a tool for political discourse, a venue for amateur filmmakers and artists to showcase their talents, and a means by which the common citizen opposes tyranny by posting film of those abusing their station and authority. Without a doubt, it is one of the major forces in modern innovation.

Part of innovation is of course the combination of ideas. The telephone wasn't strictly a new concept; electrical transmission of messages existed in the telegraph, and the transmission of recorded sound existed in the phonograph. Combining these two technologies is what led to the telephone. This is also the path much of the Web seems bent on taking, combining and integrating services, and YouTube seems to be no exception.

YouTube's designers have, for example, pledged to implement more Social Networking functionality in future versions of the site. They also set up a new interface that focuses on Playlist content rather than individual videos. What other ideas may be unveiled is a mystery, but while the Web is waiting for more concrete information there are a few steps that can be taken to integrate YouTube into an existing social media program.


Step 1 - Familiarize

Whoever said 'familiarity breeds contempt' only had part of the story. Yes, being exposed to something consistently can cause someone to gloss over or underestimate its value. On the other hand, being intensely and exceptionally familiar with a process or a tool can open up many varied ways to understanding it.

Consider the humble knife. On the surface it's made to cut, either as a tool or as a weapon. However, if the blade is heated up it can sterilize a wound. Knives with a strong enough blade and enough surface can be used as screwdrivers, or to pry open containers. Or think of a car engine. The average user can probably learn enough on their own to keep it running in reasonable condition, but someone familiar with the specific model type in front of them can get exceptional performance out of the machine.

To this end, become familiar with YouTube's new layout. Learn how to put together a playlist, and look at how the rating and comments systems display themselves. Examine the interface aesthetically; does your channel warrant a flashy, playful background, or does it need something more conservative? Spending time with the site on a regular basis will begin to fill in your understanding, and allow you to innovate when it's really needed.


Step 2 - Observe

There is a saying that, "All good ideas having already been discovered, what remains for the innovator is to borrow judiciously." No one has all the best people, and no one has the strongest notions under monopoly. Select YouTube channels that are performing well, and try to discern why. Consider the quality of comments available, and the presentation of videos.

Note, however, that this admonition is to observe, not to imitate. Yes, feel free to borrow a good idea or a presentational technique that will work with your gróup. However, your gróup is not the same as any other. Don't try to slavishly duplicate another organization's technique or content. You will be called on it, and despite its penchant for hyperactivity, the Web tends to have an incredibly long memory for failure.


Step 3 - Discourse

As mentioned, YouTube's designers intend to implement greater social networking functionality. What's interesting is that there is already a limited sort of social networking present on the site, in several forms.

The first is in the comments section for each video, and for channels. People can leave the feedback they feel is relevant, and they do so in staggering numbers. It's not uncommon for even unremarkable videos to garner thousands of views and comments, some of them profitable and others drivel. The trick is to use the social media techniques that work elsewhere to cultivate the image you wish. Converse with them, share ideas and give hints about upcoming projects, and do what is needed to gather their interest in your channel.

Second is the 'reply to' style of video. In short, one party will make a video, and another party who sees it will create a second video and flag it as a response. This can be done for any number of reasons, ranging from tribute and commentary to rebuttal and confrontation.

This is an excellent social marketing tool, as it creates a 'link back' friendliness. Respond to a video you found interesting, and you will send at least some of your audience to that video, increasing their numbers. They may return the favor, or the site may simply link your video in the search function as a related topic. Either way, your traffic increases, and your message gets out.

About The Author
Enzo F. Cesario is an online branding specialist and co-founder of Brandsplat, a digital content agency. Brandsplat creates blogs, articles, videos and social media in the "voice" of our client's brand. It makes sites more findable and brands more recognizable. For the free Brandcasting Report go to www.Brandsplat.com or visit our blog at www.iBrandCasting.com.


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Samstag, 10. Juli 2010

5 Common Facebook Tactics - That Don't Work! - Marco Spoerrle

There are about ten common Facebook marketing tactics. (You can probably think of more, but most are a derivative of one of these ten.) It may surprise you to learn that five of these tactics don't even work -- that's fully half! Now, no Fire God will suddenly appear to smite you if you happen to have done one of the following things. They are definitely mistakes, but they aren't irreversible. In fact, they're really only mistakes in one sense of the word.

My perception of these as "mistakes" isn't about breaches of the unwritten Facebook etiquette either - I dance on those lines myself from time to time.

 
Rather, I'm calling them mistakes from a perspective of effectiveness, versus the alternative behavior. Whether they're wrong in terms of just coming across as rude or politically incorrect is another matter altogether.

Having said that, off we go.


Mistake #1 - Posting Signature Links on Profile Walls with Your Introduction

I asked someone why they did this once, especially since I'd already been to their site and purchased the item they were selling on that page.

She said: "I saw someone else do it."

"How did it make you feel?" I asked.

"I felt kind of used. But I figured if that's what it takes to be successful, that's what I'll do, even if it doesn't seem quite right."

Now that's deep.

I understand though, because once I made the vow to become successful, I also made a vow to do "whatever it takes". At the time I thought it meant hard selling and being pushy. I later found it meant hard work, and doing what's right even if there's a lazier, easier way.

Even if this was once effective in terms of getting clicks from random profile visits, Facebook is now much more stream-driven than it is profile-driven.

And that's a huge part of why this is a mistake in terms of effectiveness.


Not to mention that people who see these postings as rude or attempts to spam can rémove or hide them. They may even drop you as a connection, which cuts you off not just from them, but from their network.

You're not missing out on anything by omitting that signature link. Your name, hyperlinked to your profile IS your signature link. If your profile is set up correctly, prospects will get to your site from there.


Mistake #2 - Pitching

If you want to pitch people on Facebook, purchase an ad on Facebook.

It doesn't have to be a Facebook ad - purchase one in a popular Facebook application. No matter how good your elevator pitch is in real life, it doesn't translate in online networking. Let me give you a hypothetical example from the real world.

Imagine you go to an after-work bar. People go there to relax with work friends, to meet potential mates, on actual dates, and to get to know other people in the business.

You're unwinding with colleagues when someone walks up, and without forewarning, tries to sell you some steak knives. When you stare blankly, they shrug, and move on to the next person.

We all may chuckle to ourselves, and wonder what that person is thinking... but are you ever the knife salesman when you're on Facebook?

Honestly, when I first came here, I was tempted to be.

Thank God my better judgement stopped me. I'm telling you that to say this - if you've been the knife salesman don't be ashamed, you didn't know any better. It's not like they issue marketing lessons with your incorporation papers.

Just make a vow, right now, to always check yourself before you post. Ask yourself "Am I Networking or Pitching?"
 

Mistake #3 - Artificial Bonding

I'd respect a person more who was upfront with me, and said they were hoping we could work together, or do some business, than someone who pretended to care about me in order to get me to have a conversation that they could then direct to their pitch.

I wouldn't purchase from them, at least not then. But at least I'd still respect them, which means I could change my mind in the future.

Pretending to like people until you get the chance to try to sell to them is really just pitching with a little bad foreplay first.

Bad foreplay isn't better than none at all.


Mistake #4 - Favoring Uphill Marketing Over Downhill Marketing

Again, this is a mistake in terms of how effective it is. In my own experience, as well as in case studies of clients, it always works out better when you create a fantastic marketplace presence and people are drawn to you in droves, seeking to do business with you, rathere than the alternative.

The alternative, of course, is when you go out and pursue customers and clients one by one.

That's not to say that you should stop advertising, bidding on projects, or being a go-getter in any way.

It means that while you're doing that, also create a situation where customers are flowing towards you, seeking you out, asking for help.

It's much less work to get from interest to sale when they come to you.

Mistake #5 - Fishing on Dry Land

A long, long time ago, I was in a network marketing company. Now defunct, the products they have greatly enhanced, possibly even saved, my life. The products were targeted to people who cared about being healthier and eco-friendly.

By Tinu AbayomiPaul (c) 2010

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Donnerstag, 8. Juli 2010

Report of an iPhone 4 Catching Fire, Spoerrle Marco

posted by arn on Thursday July 08, 2010 05:39 PM


BoyGeniusReports posts pictures of one customer's iPhone 4 having caught fire. The photos come from an AT&T source after the customer brought the iPhone 4 in.
It's the first time our guy has seen this happen (us too), but the brand new iPhone 4 caught on fire while being hooked up to a computer using the Apple USB cable that accompanied the device. The customer wanted to exchange the iPhone -- obviously -- for a new, non-charred unit however the AT&T store in question was out of stock. An Apple Store did confirm to our AT&T connection that this did appear to be a defective USB port and not some sort of user error. Our source went onto say that the phone bezel was extremely hot (obviously), and it slightly burned the customers hand.
Apple's iPod nano has in the past been linked to overheating and potential fires. Apple issued replacements for those iPod nanos that dated back to 2005-2006.

So far, this seems to be an isolated incident.

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Dienstag, 6. Juli 2010

Advertising and Marketing Techniques, Marco Spoerrle

Advertising and Marketing Techniques, Marco Spoerrle

I've been involved with Internet marketing
for over twenty years and have seen marketing techniques come and go. Some are still around and some are new and innovative. Below you will find what I believe to be the best and most effective online marketing techniques.

Article Marketing - Article marketing was and is one of the most powerful online marketing methods available. Not only does it do wonders for you and your business, it's also free! Article marketing consists of writing helpful, informative, easy-to-understand articles that actually help your readers, instead of trying to sell them something. You then submit your articles to article banks, directories and ezine publishers. When your article runs in a popular ezine, it can make a major difference to your business. Contrary to what you might think, it's not that hard to get started.

Here are some things to keep in mind:

- Don't worry about your ability to write. People are looking for help, not big words.
- Advertise in your resource box, not your article.
- Provide real, helpful information and resources, not hype!
- Write from the heart! Let your personality shine through in your articles.

Blogging - Blogging is a newer form of online marketing that became popular in the late 1990's. Blog is short for weblog and is an online publication in the form of a log or journal. Blogs can increase your customer base, your traffic and your search engine ranking, thus increasing your sales.

Blogging can be done for free through such sites as:

- blogger.com
- wordpress.com and
- livejournal.com

Be sure and update your blog regularly; every day would be best as people like fresh content, ideas and information.

Ezine Publishing - Ezine publishing has been around much longer than blogging and is far more effective, in my opinion. Your ezine needs to contain helpful resources and information, not just sales pitches. It's important to develop a relationship with your readers. Let them know they can trust you and rely on you when they need your help.

Things to remember when putting together your ezine:

- Keep it clean and easy to read.
- Limit your advertising and be selective.
- Always provide quality content and information.
- Add your personality into your writing. This helps readers to get a feeling for you as a person.
- Always provide contact information and be accessible.
- Be consistent; send your ezine regularly as scheduled.
- Be sure and proofread your copy before sending it out.

Online Networking - Online networking, as with offline networking, is very important to your business. This is where you connect with as many people as possible to learn more and share information about your business. Many leads can come from networking. There are several ways to do this online.

Email Discussion Groups: Go to yahoogroups.com and search for appropriate groups.

Message Boards: Be sure and follow the rules for posting and offer your help as much as possible.

Social Sites: Examples include: MySpace.com, Ryze, Merchant Circle, etc. These can be great ways to make more contacts and get leads.

Joint Ventures - This is when you enter into an agreement with another online marketer that will benefit both sides. Examples of joint ventures:

- Ezine ad swaps
- eBook ad swaps
- Subscription page ad swaps
- Affiliate programs
- Exchange advertising for a percentage of the sales

and the list goes on and on. Be creative and come up with new ways for you and your associates to help each other.

Podcasting - Podcasting uses digital media files which are distributed all over the Internet via syndication feeds. Podcasting is still a fairly new way of online marketing and has great potential. Podcasting can be powerful because it uses voice, instead of written words to get the message across. Offer your articles, do voice interviews, offer a chapter in your ebook via podcast, etc. Again, use your imagination to create new ways to spread the word about your business.

Ezine Advertising - Advertising your business, product, service, etc. in quality ezines can be well worth the money spent. Before you do so, here are a few things to consider:

Conduct a search to find ezines that cater to your target market. Once you find several targeted ezines, subscribe to them so you can look them over and see if the publisher is reliable in sending them out. You can also look over the other ads and make sure the publisher is selective in their advertising. You might be able to learn what the other readers think of the ezine as well.

Try contacting the publisher to see if they respond to your email. Ask about testimonials from other advertisers. Find out how many ads they run per issue and what it costs. You could also ask the publisher to do an ad swap to get an idea of what the response is like. Be selective in your choices and always code your ads so you know which ezines actually deliver.

I hope this article has given you some insight as to how to market your home/online business. I use several of these methods and know from experience that they work.
 
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Montag, 5. Juli 2010

Reports of 'App Store Hacked' Greatly Exaggerated

posted by arn on Sunday July 04, 2010 06:06 PM

Earlier today a report on TheNextWeb claimed that the App Store had been hacked and that a rogue developer had gamed the system by artificially driving sales to their eBooks. The rise in ranks were noted by competing developers who thought the rise strange given that the books all represented poorly coded Vietnamese-based books.

A couple of reviews left on one of the books revealed that at least two customers had their iTunes accounts compromised to purchase the books. This led to theories that a widespread attack specifically tied to this developer could be the cause of the rise in ranks. Which then led to a cascade of headlines suggesting that everyone's iTunes account was suddenly vulnerable to a coordinated attack. While we do believe that this developer had been trying to game the iTunes ranking system, it's hard to believe that their efforts affected more than a few hundred accounts worldwide.

The Book category in which we found these apps (note, they've been pulled from the App Store) is one of the lowest trafficked categories in the App Store. Based on sales reports we've received from developers, the number of daily sales required to hold a book in the #10-#50 rank seems to range from 50-250 sales a day. That means that even if every sale was based on a compromised account, the actual number of accounts involved are minuscule compared to the 100 million active iTunes accounts.

Now, on a separate note, the issue of hacked or compromised iTunes accounts is a major issue, and one not to be dismissed. However, this issue has been ongoing for years and we're not convinced there has been a major spike in activity. iTunes accounts are easy targets since they are so common. In our forums we have had a running thread on the topic since January 2008. A few reports appear every few months. There do seem to be a higher number of reports arising the past day or two of other iTunes accounts being hacked. It's certainly possible there has been an acute rise in the past few days, but the added press coverage will certainly attract more stories. Meanwhile, a blog post from 2009 similarly attracted a number of "me too" reports.

It's still a good idea to make sure your accounts are safe, and especially important to make sure you have good (and different) passwords on all your sensitive accounts. Common mistakes include easy to guess passwords and shared passwords across multiple accounts.

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